Privacy policy

Last updated: 15 October 2026

Your enquiry details

K1 Plumbing & Heating Solutions uses the information you provide — your name, phone number, email address, postcode and job requirements — to respond to your enquiry, prepare a quote and arrange plumbing or heating work. We do not use your enquiry to subscribe you to marketing emails.

How we use and protect information

Your enquiry is stored securely using encrypted cloud infrastructure. If email notifications are enabled, Resend processes your email address and enquiry details to deliver our confirmation and quote correspondence. We share information only with service providers needed to handle your enquiry or where legally required.

Information saved on your device

Unfinished quote answers are saved on your device so you can continue after refreshing. They are removed when your enquiry is successfully submitted. Campaign parameters may be retained for the current browsing session to identify where an enquiry came from. This website provides conversion events for analytics; it does not itself load advertising or analytics tracking scripts.

Your rights

You can ask us to access, correct or delete your information, or object to its use. We keep enquiry information only for as long as necessary to respond, carry out work and meet legal obligations. You may also raise a concern with the UK Information Commissioner's Office.

Contact us

Email Info@k1solutions.uk or call 07366 211121. Our address is Gliddon Road, Hammersmith & Fulham, London.